Shipping UpdateNew Japan Shipping Service & UK/Ireland Rate Adjustments

October 14, 2026

1. Global Shipping Service — General Goods

Rates and Service Selection

Dear HQ Customers,

We are adding a new shipping service to Japan and updating rates for selected services to the United Kingdom and Ireland. 

These changes take effect at 10:00 a.m. on October 14, 2026 (Beijing time, UTC+8).

Please review the service details below when planning your shipments.

Shipping Service Updates

- New service: Japan shipping for general goods.

- Estimated transit time: 8-12 business days.

- Eligible cargo: General goods.

2. Europe & US Shipping Service — General Goods

- United Kingdom: Rate increase of CNY 2/kg.- Ireland: Rate increase of CNY 3/kg.

- Estimated transit time: 8-12 business days.

- Eligible cargo: General goods.

3. Europe & US Shipping Service — Goods Containing Batteries

- United Kingdom: Rate increase of CNY 2/kg.

- Ireland: Rate increase of CNY 2/kg.

- Estimated transit time: 8-12 business days.

- Eligible cargo: Goods containing batteries.

4. Special-Rate Beauty Shipping Service

- United Kingdom: Rate increase of CNY 2/kg.

- Estimated transit time: 7-11 business days.

- Eligible cargo: Cosmetics.

The amounts listed above are increases to existing shipping rates, rather than the final shipping prices. 

For a complete updated quote, please contact your HQ account manager.

Before booking, please confirm that the selected service supports your destination, cargo type and delivery requirements.

Recommended Actions

1. Review the applicable rate changes before arranging shipments 

2. Confirm service eligibility, particularly for goods containing batteries and cosmetics.

3. Provide your destination, product details, shipment weight and package dimensions when requesting a quote.

Thank you for your continued trust in HQ. 

We will continue to share shipping service and rate updates to support your business.

HQ Supply Chain Team