Ship

Settle the border plan before the parcel reaches it.

HQ can coordinate eligible DDP routes, customs-clearance records, product classification support and door delivery within the confirmed country, product and carrier scope.

Detailed quote within one business day · Scope and route confirmed before approval

How DDP works with HQ

Classification, documents and payment responsibilities agreed before dispatch.

The correct route depends on the product, value, origin, destination, carrier and importer arrangement.

REPLACE: factory floor photo

Duties included

Quote the eligible duty-paid route before the order leaves.

Where DDP is available, freight, expected duties, taxes and clearance responsibilities are included in the agreed route quotation. Final treatment remains subject to the actual customs entry.

What this changes

  • Duties paid up front
  • Correct classification
Explore Global Shipping
REPLACE: QC visit photo

Customs cleared in advance

Prepare the product record and required documents.

HQ can support classification and document preparation using the product information provided. The responsible importer or qualified customs party confirms the final declaration where required.

What HQ handles

  • HS codes classified before anything ships
  • Duties and taxes calculated per SKU, not guessed
Explore Order Fulfillment
REPLACE: sample photo

Door to door

Coordinate clearance and the confirmed last mile.

HQ follows the agreed carrier and clearance workflow, then hands the shipment into the supported final-mile route. Exceptions remain visible for action.

What comes next

  • Confirmed last mile
  • One clear price
Explore Returns & Inspection

Why sellers ship DDP through HQ

Customs work tied to the product record.

HS-code support, documents, duties, taxes and the importer setup must be confirmed for the actual route. DDP is not automatically available for every product or country.

Duties paid up front

Eligible routes include the expected duty and tax handling in the landed-cost quotation before dispatch.

Correct classification

Classification support and product records are prepared before shipping; final customs acceptance stays with the responsible authority.

Confirmed last mile

For an eligible route, customs and the supported last mile are coordinated under the responsibility map agreed before dispatch.

One clear price

You see the landed cost per SKU, so you know your margin before you list it.

How it works

Classify, quote, clear.

The route and customs responsibilities are agreed before dispatch.

01

Send your SKUs and destinations

We map duties and taxes per product, per country.

Duties included
02

We classify and quote landed cost

You get one number per SKU that includes freight, duty, and clearance.

Customs cleared in advance
03

Dispatch under the confirmed responsibility map

HQ follows the eligible route, keeps clearance status visible and coordinates the supported last mile.

Door to door
1 landed quote Expected freight, duty, tax and clearance handling shown together
4 route inputs Product, value, origin and destination checked before quoting
1 responsibility map Importer, carrier and clearance roles confirmed for the shipment
0 blanket promises Availability is confirmed by product, country and carrier

DDP questions, answered straight.

Under DDP, the seller takes the agreed import-cost and clearance responsibilities through delivery. Under DAP or other arrangements, the importer or buyer may carry duties, taxes or clearance tasks. The correct option depends on the actual trade and route setup.

It can change cash flow, administration and carrier pricing, even when the underlying duty and tax are similar. HQ compares the available route and shows the included responsibilities before approval.

No. Availability depends on the destination, product, value, carrier, importer arrangement and current customs requirements. HQ confirms scope before quoting a route as DDP.

A customs authority may still inspect or question a shipment. HQ coordinates the available response and documents, while the named importer or qualified customs party handles any responsibility that cannot legally be delegated.

The answer is written into the approved route and importer setup before dispatch. HQ keeps the available payment and entry records and coordinates disputes, but does not make a blanket liability promise outside that agreement.

Make the customs responsibility explicit.

Share the product, value, documents, origin and destination. HQ will confirm the eligible route and required parties.