Scan every pick
The scanner doesn't guess.
A picker scans the shelf bin and the item. If the SKU doesn't match the order, the scanner won't let it through. Picking from memory is how mistakes start.
Fulfill
HQ follows the SKU, quantity, bundle, insert and packaging instructions attached to the order before releasing it to shipping.
Detailed quote within one business day · Scope and route confirmed before approval
How pick and pack works with HQ
Three checks between a picker and a customer, because one wrong item costs more than the extra five seconds.
Scan every pick
A picker scans the shelf bin and the item. If the SKU doesn't match the order, the scanner won't let it through. Picking from memory is how mistakes start.
Second pair of eyes
After the pick, a second person reads the line items against the order. Then the sealed box hits a scale — if the weight's off, it gets reopened before it ships.
What HQ handles
Label and out
The label prints after the box passes its checks, not before. The dispatch window follows the account cutoff and carrier handoff agreed for the route.
Why brands pick and pack with HQ
Barcode identity, component count and packing instructions reduce guesswork at the bench.
Every item scanned against the order. Wrong SKU, wrong bin, wrong color — the scanner stops the line.
A second person reads the line items against the box before it's sealed. Four eyes beat two.
The sealed carton hits a scale. Weight off by more than a fraction? It gets reopened, not shipped.
The shipping label prints only after the box passes its item and weight checks.
How it works
A repeatable line, not a prayer.
Picker scans the bin and the item. A mismatch won't clear the line.
Second check on line items, then the sealed box is weighed against the expected total.
The label prints, the carrier scans it in, and the box is out the door the same day.
The picker scans the bin and item, then a second person checks the line items before the box is sealed. A weight check can flag a mismatch before dispatch.
It adds seconds per box. One wrong item in a customer's hands costs a refund, a return label, and a review. The math favors the extra five seconds.
Yes, within reason. Glass, bottles, and awkward shapes each get a packing spec. If something genuinely doesn't fit our line, we'll say so instead of pretending.
We record the exception, contact you with the available fix and review the pick rule before the next release. Any reshipment or credit follows the agreed account terms.
Yes. Send us your box and insert spec and we pack to it. Your customer shouldn't be able to tell who's in the warehouse.
Share the SKUs, bundles, inserts, packaging and exception cases. HQ will scope the pick-and-pack process.