REPLACE: factory floor photo
Store sync
Every channel, one queue.
Shopify, TikTok Shop, Amazon, whatever you run. Orders drop into one queue the minute they're paid. No exporting CSVs at midnight.
Fulfill
Take the order all the way to dispatch.
HQ receives the eligible order, checks inventory, picks the correct SKU, runs the agreed release checks, packs it, ships it and returns the supported tracking update.
Detailed quote within one business day · Scope and route confirmed before approval
How fulfillment works with HQ
You sell. We handle the boring part.
Three ways we take the order off your plate, from the moment it's paid.
REPLACE: QC visit photo
Pick, pack, ship
Picked, checked, and out the door.
An order lands, a picker scans it, and the line follows the account's cutoff and release rules. Orders received before the agreed cutoff can target same-day dispatch; other orders move on the next operating window.
What HQ handles
- Same-day handling is a target for eligible cutoffs
- Barcode-verified at pick and pack, so wrong items don't ship
REPLACE: sample photo
Supported tracking
Your customers see it move.
When the selected carrier returns tracking events, the order record carries the supported updates for your team and customer workflow.
Why brands fulfill with HQ
One order record through every warehouse handoff.
Inventory, pick, QC, pack, shipping and tracking status stay attached to the same release.
Store sync
Supported Shopify, Amazon and TikTok Shop connections can feed one queue; exact sync timing depends on the channel and setup.
Cutoff-based dispatch
The account brief records the cutoff, release checks and expected dispatch window. Same-day handling is a target for eligible orders, not a blanket promise.
Supported tracking
When the selected carrier returns tracking events, the order record carries the supported updates for your team and customer workflow.
Peak planning
Share launches and seasonal peaks early so staffing, stock and route capacity can be checked before order volume changes.
How it works
Live in about a week.
Plug in, send stock, and your first orders ship without you watching.
01
Connect your store
OAuth link to Shopify, or the API for everything else. It takes minutes, not a dev sprint.
02
Send us your stock
Ship inventory to our warehouse, or we pull it straight from a factory line you already use.
03
Orders ship on their own
Every new order picks, packs, and ships without a human touching a CSV. You watch the tracking, or don't.
8 days
Global delivery, warehouse to doorstep
25→6 days
Order-to-door time, before and after HQ
99.2%
Orders shipped right the first time
0 MOQ
Minimum order volume to get started
Fulfillment questions, answered straight.
Shopify, WooCommerce, Amazon, TikTok Shop, and anything with an API. If your stack is unusual, tell us. A custom sync is doable, but it's the one thing that takes real setup time.
Same day if they're in before cutoff, next day otherwise. That's from the time we get paid, not the time we get around to it.
We tell you before your customer does, with the reason and the new date. Silent delays are the one thing we refuse to do.
If we know it's coming. Tell us your big weeks ahead of time and we staff for them. Springing a 10x day on us with no warning is where anyone, us included, gets sloppy.
You do. We stay invisible in the box — your packing slip, your branding. Customers never hear the name HQ unless you put it there.
Show us the orders your current setup struggles with.
Share channels, monthly volume, SKU count, destinations and special handling. HQ will map the fulfillment workflow.