Dear HQ Customers,
The following shipping service and rate adjustments will take effect at 10:00 a.m. on November 6, 2026 (Beijing time, UTC+8).
Please review the updates below and ensure that the latest requirements are followed when arranging shipments.
Europe Economy Services
Europe Economy General Goods Service:
VAT charges will be removed. Providing valid IOSS information will be mandatory. If IOSS information is not provided, the corresponding IOSS tax will be charged separately.
Estimated transit time: 10–14 business days.
Europe Economy Battery Service:
VAT charges will be removed. Providing valid IOSS information will be mandatory. If IOSS information is not provided, the corresponding IOSS tax will be charged separately.
Estimated transit time: 10–14 business days.
Battery Shipping Service
Battery Service: Registration fees for European destinations will increase by CNY 1.
Estimated transit time: 8–15 business days.
US Commercial Delivery Service
US Commercial Delivery — General Goods X (USDBDPX): Rates will increase by CNY 3/kg.
Important Notes
For shipments using the Europe Economy General Goods and Battery Services, please ensure that valid IOSS information is provided when required. Otherwise, additional IOSS tax charges will apply.
The above changes are adjustments to existing shipping rates and tax-related charges and do not represent final shipping prices. Please confirm the applicable service, destination, product category, and shipping requirements before arranging shipments.
For the latest rates, please refer to the updated price lists and quotation tables in the HQ Group announcement. For a detailed quote, contact your HQ account manager.
HQ Supply Chain Team
