The operating question
Multi-channel selling fails on definitions, not on software. The question is which state each channel is allowed to sell.
What to decide, in order
- Availability The one definition every channel uses.
- Reservations Channel-level holds so a promise in one place is visible everywhere.
- Reconciliation A fixed cadence that catches drift before it becomes an oversell.
Quick reference
| Decision | What it settles |
|---|---|
| Availability | The one definition every channel uses. |
| Reservations | Channel-level holds so a promise in one place is visible everywhere. |
| Reconciliation | A fixed cadence that catches drift before it becomes an oversell. |
Where the handoff usually breaks
Overselling starts with a channel that was reading a different number.
What good looks like
Every channel reads the same availability rule, and drift is corrected on a schedule.
Placeholder article prepared for layout review. The operating guidance above is generic; replace it with your own verified content before the public launch.