ONE-STOP SERVICE
EVERY STEP, ONE PARTNER
From sourcing and sample inspection to warehousing, fulfillment and global delivery, HQ manages the full journey in one connected operation.
One accountable partner
From factory
to front door.
Sourcing, quality control, warehousing, fulfillment and delivery, connected through one operating brief with clear owners for each handoff.
FROM PRODUCT TO FRONT DOOR
PRODUCTS MOVE.
PRODUCTS MOVE.
ACCOUNTABILITY STAYS.
One partner behind every order.
From finding the right product to delivering it to your customer, HQ coordinates the critical steps behind your ecommerce operation.
Source → Check → Store → Fulfill → Deliver Explore How HQ WorksPRODUCT EXPERTISE
MORE THAN A SUPPLIER
Explore products across multiple industries with sourcing recommendations, product insights and practical guidance based on your business needs.
SMART TECHNOLOGY
YOUR STORE, CONNECTED
Connect your store with HQ systems to sync products, orders, inventory and tracking—while managing SKUs and fulfillment from one place.
GLOBAL NETWORK
MORE OPTIONS. MORE REACH.
Access multiple fulfillment locations, logistics partners and shipping routes—backed by HQ's operational resources, guides and real-world customer experience.
Everything the order needs.
One legible route.
Follow the five operating stages and the decision each one carries.
Purchasing & sourcing
Translate the product brief into supplier options, samples, commercial terms and a clear next decision.
Explore sourcingQuality control
Check the approved product, quantity, labels and packaging before the batch is released. Unclear goods stay held for a decision.
Explore quality controlWarehousing
Receive, count, barcode and place inventory against a known location. China operations are established; US capacity is open, subject to scope.
Explore warehousingOrder fulfillment
Receive, pick, pack and prepare orders with SKU instructions, a second check and a weight check before dispatch.
Explore fulfillmentGlobal delivery
Select the route around product, packed dimensions, destination, customs terms and the delivery target.
Explore global shippingClarity at every milestone.
Your supply chain can cross different operators without losing the next decision.
One team carries the operating context.
Keep the product brief, approvals and delivery requirements together as work moves between operators.
Know where the next decision sits.
Inspect available order and logistics status, then act on exceptions before they become customer questions.
Responsibility stays clear.
Factories, facilities and carriers execute defined work; HQ keeps the route and escalation path connected.
Your supply chain,
in one working view.
Connect supported stores, work with HQ's WMS and ERP environment, inspect order-linked logistics status and use partner tools such as bulk SKU editing.
Explore technology
Connected to where you sell.
View integrations
SHOPIFYETSYEBAYAMAZONWOOCOMMERCEHQ WMSHQ ERP
Built around the product.
Different categories create different sourcing, handling, compliance and delivery decisions.
All industries
Illustrative operating scenario
One order changes.
The next teams can see it.
“The product specification, label instruction and delivery route live in one operating story, so the next team sees the decision, not just the box.”How the HQ operating model is designed to work
F.A.Q.
Straight answers before you ask HQ to scope the route.
HQ connects purchasing and sourcing, quality control, warehousing, order fulfillment, delivery and supporting brand services around one agreed operating brief. The proposed route should name the factories, facilities, carriers and other parties that execute each part.
No. Execution can involve factories, regional facilities and carriers. The proposed route should state who executes each part and what HQ coordinates.
Current supported connections include Shopify, Etsy, eBay, Amazon and WooCommerce, alongside HQ's WMS and ERP environment.
HQ can begin with your product, destination, order pattern and current friction. Final commercial terms depend on the confirmed scope and route.
Bring the product profile, packed dimensions if known, current supply-chain setup, expected order pattern, destination markets and the handoff that causes the most friction.
Factory → front door