The operating question
A disposition code turns a returned parcel into a decision about value.
What to decide, in order
- Assign the code at receipt, not later. The condition is clearest when the parcel is opened, and the code is what routes the item.
- Differentiate recovery routes by cost. Restock, refurbish, resell as seconds, harvest for parts or destroy — each has a different cost and return.
- Report recovery against the reason. The financial view and the quality view of the same return answer different questions, and both matter.
Quick reference
| Decision | What it settles |
|---|---|
| Assign the code at receipt, not later. | The condition is clearest when the parcel is opened, and the code is what routes the item. |
| Differentiate recovery routes by cost. | Restock, refurbish, resell as seconds, harvest for parts or destroy — each has a different cost and return. |
| Report recovery against the reason. | The financial view and the quality view of the same return answer different questions, and both matter. |
Where the handoff usually breaks
Without a code, returns accumulate in a holding area that quietly becomes inventory nobody can sell.
What good looks like
Every returned unit has a destination decided at receipt, and the recovery rate is visible by reason.
Placeholder article prepared for layout review. The operating guidance above is generic; replace it with your own verified content before the public launch.
