The operating question
A single landed cost number is useful for comparison and useless for diagnosis. The parts have to stay visible.
What to decide, in order
- Responsibility Export clearance, main carriage, import clearance, duty, final delivery, exceptions.
- Cost parts Transport, duty and destination requirements shown separately.
- Escalation Who acts when a shipment is held, with what documents, within what time.
Quick reference
| Decision | What it settles |
|---|---|
| Responsibility | Export clearance, main carriage, import clearance, duty, final delivery, exceptions. |
| Cost parts | Transport, duty and destination requirements shown separately. |
| Escalation | Who acts when a shipment is held, with what documents, within what time. |
Where the handoff usually breaks
Route problems surface as an unexpected cost or a hold, because a responsibility assumed to be included belonged to someone else.
What good looks like
The route can be explained milestone by milestone, with a named owner and a documented requirement at each one.
Placeholder article prepared for layout review. The operating guidance above is generic; replace it with your own verified content before the public launch.