Yes, multiple team members may be able to access your fulfillment account, depending on the available system settings and your business requirements. HQ normally provides account access to the primary account holder. If your business requires additional team members to manage daily operations, our team can review your needs and discuss available access options.

As your ecommerce business grows, different team members may need to handle tasks such as order processing, inventory monitoring, and financial management. A suitable account access arrangement can help your team coordinate these responsibilities more efficiently.

Before making arrangements, consider who needs access and which functions or information each person needs to manage. For example, your operations team may need to monitor orders and inventory, while other team members may need access to financial information. Defining these responsibilities helps HQ better understand your requirements and evaluate suitable arrangements.

Since access options depend on available system settings and operational requirements, we recommend discussing your needs with your HQ account manager before making changes.