End-to-end supply chain partner for ecommerce brands
From factory floor to front door — sourcing, QC, warehousing, and shipping run by one team that answers for the outcome.
Detailed quote within one business day · Scope and route confirmed before approval
Built around the channels and products you actually run
The HQ platform
Every link of your chain reports live into one Control Tower — no email chains, no blame games.
One Control Tower
Sourcing batches, QC passes, stock levels and supported shipment updates stay connected across China operations and available regional fulfillment.
See the whole chain
One team owns the outcome
When five vendors handle one shipment, nobody owns the result. HQ employs the people who run your chain — so when something's late, you call one person, not five.
Know who owns it
Your customers feel it
Barcode-verified picking, agreed packaging controls and supported delivery updates help protect the experience from warehouse to front door.
Protect the customer experience
The HQ platform
Four capabilities, one accountable team. Pick a single link, or run the whole chain.
Factory-direct sourcing, procurement, and QC on every batch — the links that decide your margin.
Private label and custom packaging, so small brands ship like big ones — without punishing minimums.
Product storage, inventory, order handling and operating support remain connected from receiving to release.
Global routes, eligible DDP options and return workflows are confirmed for the actual product, market and carrier scope.
The full ecosystem
Every link exists for a reason — and each one plugs into the rest. Start with what hurts, add the rest as you grow.
Supplier research, samples and buying follow-up in one record.
Learn more 02Compare the physical sample with the product brief before a batch order.
Learn more 03Inspections and audits before it ships.
Learn more 04Private label without punishing MOQs.
Learn more 05Product, artwork and pack-out approved together.
Learn more 06Product storage, location control and release rules in one record.
Learn more 07Live stock levels across every node.
Learn more 08Barcode-verified accuracy, SKU by SKU.
Learn more 09Pick, pack, and ship — click to doorstep.
Learn more 10Barcode pick, second check and weight check.
Learn more 11Scale without stock, in your brand.
Learn more 12Route choices compared by product, destination, speed and cost.
Learn more 13Eligible duty-paid routes and customs responsibilities confirmed before dispatch.
Learn more 14Inspect, restock, or dispose by your rules.
Learn more 15The whole chain, one accountable partner.
Learn more 16Industry-linked product directions with source URLs attached.
Learn more 17Product content planned, reviewed and delivered from one brief.
Learn more 18Routine ecommerce work with visible queues and approval boundaries.
Learn more 19Cleaner purchase and logistics records for finance review.
Learn more 20Right-sized, evidence-led packaging that still protects delivery.
Learn more 21Connect supported channel products, orders, inventory and tracking to HQ operations.
Learn moreFrom the blog
Notes on sourcing, shipping, and fulfillment — written by the people who run it.
Factory-direct sourcing sounds great until you're haggling over WeChat at 2am. Here's the checklist we use before a single sample ships.
Read the guideDuties paid sounds simple. Then the invoice lands with a customs line you never priced. A plain-English breakdown of what DDP actually covers.
Wrong item, wrong size, missing insert — 1% of orders cause most of the bad reviews. How barcode-verified picking stops the pattern before it ships.
Why HQ
A 3PL moves boxes. HQ runs the whole chain — and answers for the outcome.
Traditional 3PL
HQ Supply Chain Partner
How it works
A defined process, not a feature list.
Share your catalog and destination markets. We quote within a day.
Sourcing, QC, warehousing, and shipping lanes set up around your product.
Orders flow end to end while we cut cost and tighten transit.
Illustrative operating principle
Your product gets vertical-specific handling in every link.
DTC supplements · US & EU
TBDapproved result pending
Alex's supplements sold in the US and EU, but five vendors ran the chain — a sourcing broker here, a freight forwarder there. Delays were always someone else's fault, landed cost crept up, and nobody could say where stock was.
HQ built one chain: factory-direct sourcing, QC on every batch, warehousing in the US and EU, and DDP lanes with duties included. One operator now owns every node from Shenzhen to Berlin.
Yes. Start with the handoff causing the most friction, then connect additional services when the operating case is clear. The quote names what HQ performs and what remains with suppliers or carriers.
A 3PL takes over US warehousing and shipping. We start at the factory line in China — sourcing, QC, cross-border freight, and door delivery all run through one operator, so the buck stops in one place.
Send us your catalog, packed dimensions, monthly order volume and destination markets. We return a scope-based quote within one business day so the route and cost drivers are visible.
No. We take everything from a sample run to a full container. Onboard small, grow, and your per-unit cost drops as you scale.
Typically 2–4 weeks from signed quote to first batch shipped. Same-day account setup if you're already shipping.
No. We don't make your product — we make sure it gets made right and shipped right. We manage the chain, you keep control of the product.
Tell us what you sell and where it ships. A one-page quote lands in your inbox within a business day.
