Fulfillment Guide · 2 articles

Route & returns

Route and cost decisions plus the return loop.

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Route & cost: reading a landed cost before approving it

A route decision is a responsibility map: transport, duties, clearance, delivery and exceptions each need an owner.

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2 articles
Route & returns7 min read

Returns & recovery: the disposition decides the value

A return is finished when someone decides what happens to the product, not when the parcel is scanned back in.

Bring us the handoff that is slowing the chain down.

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